ENHANCE CONSISTENCY
ELEVATE THE EXPERIENCE

Create a consistent, exceptional Customer Experience across your footprint with DMX. Trusted by leading franchise brands, DMX has the expertise, centralized platforms and dedicated account management that franchises depend on.

BENEFITS FOR FRANCHISORS
AND FRANCHISEES

The franchisee and franchisor may share the same corporate name and logo, but they often have differing motivations and expectations when it comes to the Customer Experience. Below are some of the biggest benefits that franchisors and franchisees enjoy by partnering with DMX:

FRANCHISOR

Dedicated Account Management. All of our franchised clients receive the dedicated support of a focused team of subject matter experts to ensure prompt and consistent service, reporting and billing.

Brand Compliance. DMX can help you achieve a consistent representation across all locations.

Single-source Solutions. Bundled pricing, centralized billing, project management and reporting services. Cost-saving convenience of working with a single point of contact for multiple products, services and solutions.

Centralised Content Control. Control and monitor at any location or groups of locations from our intuitive web-based media platform.

FRANCHISEE

Fast, responsive and local installation. By phone, email and on-site support.

Complete Peace of Mind. No need to shop around for solutions and pricing. All the legwork is done for you. Enjoy preferred pricing, standardized options, corporate approved content, local flexibility and dedicated account support.

Local Content Control. Control your Music, Messaging and Digital Signage content within the parameters defined by your franchisor. Give your content a more local feel while still providing a branded experience.

Training. While our solutions are intuitive and designed with the end user in mind, we’re always available to provide webinars, online tutorials and on-site training upon installation.

COMMERCIAL-GRADE SCREENS

Unlike household screens, commercial-grade digital displays are built to last and specifically designed to handle the demands of 24/7 business use.

That’s why we partner with industry-leading screen manufacturers to bring you the latest screen models. Our relationships and purchasing power results in convenience savings you won’t find with other providers.

RELIABILITY & SECURITY

Working with hundreds of leading national and global brands, we understand that system security and reliability matter. The Harmony platform utilizes secure delivery methods to pull content and store it on the device, ensuring that content continues to play in the event of internet disruption.

Additionally, strong encryption and authentication technology provide an additional layer of security for your content. When it comes to your digital signage solution, you can rest assured with DMX.

SOUND SOLUTIONS:
HARMONY MUSIC

No two brands sound exactly alike – or have the same music needs. That’s why Harmony offers multiple programming options – empowering you to deliver a signature sound at any location. Whether you want to set it and forget it, take a hands-on approach or leverage a fully-customised program – Harmony has you covered with unmatched flexibility.

  • Multiple music programming options’
  • Fully-licensed and screened for business use
  • Online platform for fast and simple program management
  • Industry’s most reliable and versatile music for business technology
  • All programs professionally and regularly updated

END-TO-END SOLUTIONS ARE JUST THE BEGINNING

Digital signage is about more than just screens, players, content and software. Work with our team of professionals to create an effective and scalable digital signage strategy from start to finish.

From planning and development to deployment and post-implementation support, we’ll help you seamlessly execute your digital signage solution and bring your vision to life.

Looking for fully-managed services?

Look no further. Our team can manage, update and drive your content on your behalf, enabling you to maximise resources and create a consistent experience across your entire footprint. Leverage our resources to maximise the impact and efficiency of your solution.

SOUND SOLUTIONS:
HARMONY MESSAGING

Make the most of every opportunity and transform your brand voice into a powerful component of your customer experience. Partner with a dedicated Brand Messaging Specialist to create and implement an effective corporate messaging strategy.

TAKE CONTROL OF YOUR CUSTOMER EXPERIENCE

Leverage the power of digital signage in your business. Speak to a Customer Experience Consultant.

Solutions
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